Accessibility Statement – Flowers Kingston upon Thames
Our Commitment to Accessible Flowers Kingston upon Thames
At Flowers Kingston upon Thames, our mission is to provide beautiful blooms and seamless service to all customers throughout Kingston upon Thames. We believe that everyone should be able to enjoy the convenience of ordering flowers online, regardless of ability. Accessibility is at the heart of our website design and customer service, ensuring that individuals with diverse needs can order Flowers Kingston upon Thames with the utmost ease.
Standards for Accessibility (WCAG 2.1 AA)
To guarantee access for every visitor, we have designed and developed our website to meet the standards set by the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This means that our website follows internationally accepted recommendations for making online content usable and understandable for people with a variety of disabilities, including visual, auditory, cognitive, and motor impairments. We regularly review our website and update features according to the latest accessibility best practices for the benefit of our Kingston upon Thames community.
Screen Reader Compatibility
We know that many find screen readers essential for browsing the web. Our Flowers Kingston upon Thames website is crafted to be fully functional with popular screen readers. We use clear HTML markup with proper alt text for images, logical heading structures, and accessible navigation menus. These features help ensure a smooth journey through our site, from browsing bouquets to completing online orders, for all users.
High Contrast and Readable Design
Visual clarity supports accessibility for everyone, especially customers with low vision. Our website uses a high-contrast colour scheme to make text and images stand out, providing strong legibility across all devices. We select easy-to-read fonts and sufficient text sizing to ensure a pleasant reading and ordering experience. Buttons, links, and forms are designed to be intuitive, prominent, and easy to interact with, so ordering Flowers Kingston upon Thames remains simple for all users.
Ensuring an Accessible Flower Ordering Experience
It is important to us that all customers in Kingston upon Thames can order Flowers Kingston upon Thames online without barriers. We routinely test our website’s key features, such as product selection and secure checkout, for accessibility. Whether you’re purchasing flowers for a special occasion or everyday enjoyment, you can do so independently, with confidence and dignity.
Contact Us for Accessibility Support
Your feedback is invaluable in helping us strengthen our commitment to accessibility. If you encounter any difficulties using our website, or if you have suggestions to help us make online flower ordering easier and more accessible, we encourage you to get in touch. Our customer service team is always ready to provide personalised assistance and address any accessibility concerns promptly. Simply use our website’s contact form and let us know how we can assist you.
Continual Improvement for Kingston upon Thames Customers
Flowers Kingston upon Thames is dedicated to the ongoing improvement of our website’s accessibility. As technology and guidelines evolve, we will keep monitoring and updating our online ordering experience so every Kingston upon Thames customer can easily buy flowers online. We appreciate your trust in us and look forward to delivering both beautiful flowers and outstanding accessibility, every day.

